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Solicitation Policy Concerning the Sale of Financial Products

Tokyu Relocation complies with the Law Concerning the Sale of Financial Products, and other pertinent laws and regulations. The company also strictly adheres to the following policies.

  1. We recommend financial products that are suited to the customer's knowledge, experience, purposes and financial status.
  2. The company's investment solicitations comply with applicable laws and regulations. We strive to make customer-oriented proposals.
  3. To ensure that customers make choices based on their own judgment, we recommend suitable financial products and provide suitable product details, explanations of the associated risks, and other information that enables them to make informed decisions.
  4. The company does not make categorical statements, provide false information, or in any other way engage in solicitations that could mislead the customer.
  5. The company does not make solicitations when or where it is inappropriate or inconvenient for the customer.
  6. We are devoted to staff training to ensure that investment solicitations are conducted properly.

Tokyu Relocation Co., Ltd.

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